Product Overview

AlphaTrust e-Sign™ is a third-generation electronic signature platform that automates the creation of legally enforceable, permanent business records that are the commercial and legal equivalent of paper records.

AlphaTrust e-Sign™ is offered to enterprises for operation in their computing environments on-premise or deployed in a private cloud.  AlphaTrust e-Sign™ is also licensed to third party software and services companies as OEM software for inclusion in their end user SaaS or software products.  AlphaTrust e-Sign is  also offered as a multi-tenant SaaS service. 


AlphaTrust pioneered esignature solutions in 1998, and since then our products have processed hundreds of millions of critical business transactions each year for satisfied customers around the globe in banking, insurance, financial services, and other industries. We are trusted by some of the largest enterprise and technology service provider companies worldwide.

AlphaTrust e-Sign™, formerly known as PRONTOSign  is a third-generation electronic signature and document process automation platform that automates the creation of legally enforceable, permanent business records that are the commercial and legal equivalent of paper records, including support for electronic signatures that comply with applicable of laws and regulations around the world. For more information, download our compliance guide entitled AlphaTrust e-Sign™ Standards Compliance. 

Our solutions easily integrate with existing applications enabling high volume, digital document process automation to reduce costs and dramatically improve the overall customer experience while adhering to strict regulatory and compliance requirements. This flexible approach allows you to create the optimal customer experience across hundreds of use cases and has made AlphaTrust the vendor of choice for some of the largest, global businesses across diverse industries worldwide.

Product Overview

Creating enforceable electronic transactions is a major long-term initiative for most enterprise and governmental organizations. Except for a few specialized markets, most business transactions are still documented on paper today. The credit / debit card industry has created a method for enforceable electronic transactions using electronic networks over the last 30 years. It is effective for small value purchases. Other methods, such as Electronic Data Interchange (EDI), exist only in certain vertical markets among large enterprises.

Until the Electronic Signatures in Global and National Commerce Act (E-SIGN), enacted in 2000 as a United States federal, there was not a method to effectively create the electronic equivalent of a binding commercial or governmental transaction that could replace paper documentation, and in many cases, the requirement for ink signatures on that documentation. Even within organizations, there are many internal processes that require documented approval, acknowledgement, or acceptance.

This documentation, as well, must meet standards for accountability, enforceability, permanence, auditability, and document retention. Business documents and records that evidence transactions have a life cycle divided into three phases:

Phase 1: Creation, Collaboration, and Review
Phase 2: Approval, Acknowledgement, or Acceptance
Phase 3: Distribution, Audit Creation, and Secure Storage

In today’s business environment, most of Phase 1 of the transaction record life cycle has been automated. Many transaction records are generated by automated systems such as desktop software (i.e. word processing and spreadsheet software), web-based forms, and workflow as well as large-scale computer systems. Some records, mostly forms, are created on paper. The move to automated systems for Phase 1 records has saved organizations considerable time and money.

Phase 2, the transaction execution phase, could not be automated in the business environment until the legal framework supporting electronic document and record enforceability was in place. The only alternative method was to use private, contractual systems to gain enforceability (as credit card and EDI systems have used). Over the past several years the legal framework for enforceable electronic records has fallen into place. Both statutory legislation and administrative regulations have been put in place in most developed countries (including the USA, Canada, Mexico, Japan, Singapore, Australia, New Zealand, India, Russia and the European Union, among others) that provide for the use, acceptance, and enforceability of electronic records and electronic signatures.

AlphaTrust e-Sign™ provides organizations with enterprise wide capability for Phase 2 and certain Phase 3 functions. These functions include:

  • Obtaining proper, enforceable electronic signatures on transaction documents and records.
  • Authenticating signers (knowing who they are).
  • Translating documents and records into human readable formats suitable for archival, filing and document retention requirements.
  • Distribution of executed documents and transaction records.
  • Archival of original transaction documents and records.

AlphaTrust e-Sign™ easily integrates with existing systems to enable fully automated digital transaction management as highlighted in the graphic below.


All AlphaTrust e-Sign™ transaction processing centers around the unit of work called the “transaction”. Each transaction in AlphaTrust e-Sign™ may have one or many documents associated with it. Each document may have one or more tasks to be performed by participants associated with that document. Participants can perform tasks such as entering form data, uploading a file, acknowledging a disclosure, reviewing, initialing or signing a document, among others. In addition to transaction processing, AlphaTrust e-Sign™ also supports administrative functions for user management, security, monitoring, reporting, logging, and accounting.

For more information on how transactions are processed, download our product brief entitled AlphaTrust e-Sign™ Transaction Processing.

AlphaTrust provides the most cost effective and highest performance electronic signature process automation solutions available.  Call us at +, option 1, or click on the link below and fill out the brief form with a few details and let us show you how we can help you.

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