Originally Issued: November 18, 2002
Last Updated: January 6, 2003

Status: Required Software Update (fixes software errors)

This Q100001 update is intended to update the Gold Release version of AlphaTrust PRONTO Server v2.5 dated 10/21/2002. This update was included in Service Release 1 for PRONTO Server v2.5.

Q100001 corrects errors that occur when validating UTF-8 encoded HTML source files. This update also updates a cryptographic processing DLL.

The following are step by step instructions for installing Q100001 over the Gold Release version of PRONTO Server v2.5:

NOTE: These instructions assume that your Pronto Server was installed on the local C: drive of your Windows 2000 Server in "C:\AlphaTrust\". If you installed to a different location, changes thes instructions accordingly.

1. Stop the 'AlphaTrust PRONTO Server Service' using the Control Panel Services console.
2. Stop the 'IIS Admin Service'. This is to avoid transactions from being processed during the update.
3. Shut down all six 'Pronto..." COM+ Applications using the Component Services console (from the COM+ Applications node, highlight all six items in the right pane, then right-click and select 'Shut Down'. All six 'Pronto...' balls should stop spinning.
4. Run the "Q100001.exe" program and specify the root of the drive where Pronto Server was installed (i.e. "c:\"). This should cause the new files to over-write the existing files. Make sure there are no errors on the un-zipping of these files. There should be no file conflicts if all the steps above were followed.
5. Look in the "\AlphaTrust\Pronto\Programs\" directory. The file "Update-Q100001.txt" should be present.
6. Run the Q100001.bat command file located in the "\AlphaTrust\Pronto\Setup\Updates\Q100001\" directory. This will register updated components with the system. Check for any errors reported before closing the command window.
7. Restart the following Windows 2000 Services:
   • AlphaTrust PRONTO Server Service
   • IIS Admin Service
   • Simple Mail Transport Protocol Service
   • World Wide Web Publishing Service

Please login to download the Q100001 PRONTO™ Server Update.

See also: Q100003 - Determining which version and which updates you have installed for PRONTO™ Server.