Originally Issued: July 21, 2003
Last Updated: August 4, 2003

Applies To:
PRONTO™ Server ERSS v2.5 Service Release 2 (SR2)

Status: Highly Recommended.

This Q100013 update is intended to update AlphaTrust PRONTO Server ERSS v2.5 Service Release 2 (SR2) dated 3/12/2003. Please update to SR2 prior to using this update.

Q100013 includes and superceeds the Q100010 update of March 28, 2003, the Q100011 update of April 16, 2003, and the Q100012 update of May 9, 2003.

Q100013 Corrections and Additions (inclusive of Q100010 - Q100012):

1. corrects a cosmetic error on the display of three buttons beneath the "live" signature ActiveX control, for "live" signature types. This updates also returns additional information on the TXStatus.asp page, which is the page used to provide "Signature Information" for signed documents via the "Signature Information" link located beneath each signature on a document. Additional information includes time stamps and IP/DNS information.
2. corrects the incorrect display of signatures (Script font styled signatures) when the name contained a word with two letters only.
3. corrects the way UNC paths are mapped. UNC paths (i.e. \\MYSERVER\MYSHARE\DB) are used when the PRONTO file store and image store are located on another machine, such as a storage area network (SAN). This configuration is common for a Web farm (redundant) installation of PRONTO Server on two or more front end IIS machines. Q100012 is REQUIRED in order for UNC path processing to work correctly.
4. adds the option to display a 'Print this document' link when re-displaying a signed document (immediatly after signing) using the new 'a=5' querystring value in the clientReturn URL (see documentation for details).
5. also adds several new demo applications. Navigate to the /Prontodemo/ Web directory on your Pronto Server to see the new demos.
6. updates the documentation in the \Docs\ directory. A new "none" value is added for the ProntoReturn COM method (RETURN XML element), as well as documentation for new Acbobat PDF features.
7. changes the colors used with "Standard" signature backgrounds. The "Click here to sign" remains with a yellow background, while the "Click here to cancel" changes to Gray to provide a contrast and help avoid accidental clicks on the wrong link.
8. adds double click protection for "Standard" signatures. You can only click once on either "Click here to sign" or "Click here to cancel". After the first click, the user must wait until the next page comes up. This prevents attempting to double sign. However, a page refresh on the to be signed document will reset this to permitting clicks.
9. adds support for signing Acrobat PDF documents as well as HTML documents. You must license the Pronto PDF Module to use these features.

The following are step by step instructions for installing Q100013 over any Release of PRONTO Server v2.5:

You must have installed all prior software patches through at least Q100008 (SR2). See http://www.alphatrust.com/support for more information.

NOTE: These instructions assume that your Pronto Server was installed on the local C: drive of your Windows 2000 Server in "C:\AlphaTrust\". If you installed to a different location, changes these instructions accordingly.

Conduct these operations when transactions will not be taking place.

1. Reboot the machine.
2. Stop the following Windows 2000 Services:
   
   
   • AlphaTrust PRONTO Server Service.
   • World Wide Web Service.
   • Simple Mail Transport Protocol (SMTP) Service.
   • IIS Admin Service.
3. Check to see that all six PRONTO... COM+ applications are not running using the Component Services console. They should not be since the machine was rebooted. If any are, then right-click on all Pronto... COM+ applications and select "Shut Down". This releases these DLLs so they may be overwritten.
4. Shut down all "IIS In-Process..." and "IIS Out-Of-Process..." COM+ applications using the Component Services Console as in step 3.
5. Run the "Q100013.exe" program and specify the root of the drive where Pronto Server was installed (i.e. "c:\"). This should cause the new files to over-write the existing files. Make sure there are no errors on the un-zipping of these files. There should be no file conflicts if all the steps above were followed.
6. Run the Update_Q100012.bat file now located in the \Programs\ directory. This will re-register the file "ProntoSigPlusServer25.exe". Make sure the re-registration reports no errors.
7. Delete "Update_Q100012.bat". Another copy is in the \Setup\Updates\Q100012\ directory. NOTE: if you already applied the Q100012 update and ran Q100012.bat previously, you do not need to re-run it for this Q100013 update.
8. Look in the "\AlphaTrust\Pronto\Programs\" directory. The file "Update_Q100010.txt", "Update_Q100011", "Update_Q100012.txt" and "Update_Q100013" should be present. Updated files will also be in the \Docs\ directory, the \Setup\Win2000\ directory and the \Setup\Updates\ directory.
9. IMPORTANT: As of Service Release 2, a new entry has been added to the ProntoConfig.ini file. If this entry is absent from your ProntoConfig.ini file, please add it:
   
   
   • Open the \AlphaTrust\Pronto\Programs\ProntoConfig.ini file using Notepad.
   • Find the entry for "BaseServerURL=" in the "[PRONTO_URL]" section.
   • Add the following entry on a new line after "BaseServerURL="
   
   
   BaseInternalURL=http://127.0.0.1/
   
   
   • If the Web site hosting the PRONTO Server ASP pages is not reachable FROM THE LOCAL MACHINE using the IP address 127.0.0.1, then change the value for BaseInternalURL to the value (IP or DNS name) that is reachable from the local machine.
   • The files in the ProntoDemo section expect to find this value as of SR2 / Q100011.
10. IMPORTANT: As of Service Release 3, a new entry has been added to the ProntoConfig.ini file. If this entry is absent from your ProntoConfig.ini file, please add it:
    
    
    • Open the \AlphaTrust\Pronto\Programs\ProntoConfig.ini file using Notepad.
    • Find the entry for "Issuer=" in the "[CERT_INFO]" section.
    • Add the following entry on a new line after "Issuer=AlphaTrust PRONTO Root CA"
    
    
    PDFInternalSig=0
    
11. The database has been updated with 2 new tables. Please run the Sql script "Q100013.sql" against the Pronto database to create these 2 new tables. The script is located in the \AlphaTrust\Pronto\Setup\Sql\ directory.
12. There is a new COM+ object to support the PDF Module - ProntoBinary.dll. Please add this as a new component to the ProntoUtil COM+ application using Component Services. Using the "Component Services" console - under Component Services\My Computer\COM+ Applications\ProntoUtil\Components...
    
    
    • Right click on Components and select Add...New Component. Use the wizard to add "\AlphaTrust\Pronto\Programs\ProntoBinary.dll" as a New Component.
    • "ProntoBinary.Binary" should show up in the components list under the ProntoUtil application.
    • Contact AlphaTrust support if assistance is required with this operation.
13. There is a new COM+ class in ProntoOpen25.dll. Please add this as a new component to the ProntoOpen COM+ application using Component Services. Using the "Component Services" console - under Component Services\My Computer\COM+ Applications\ProntoOpen\Components...
    
    
    • Right click on the "ProntoOpen25.PTransOpen25" component and select Delete. Delete this component.
    • Right click on Components and select Add...New Component. Use the wizard to add "\AlphaTrust\Pronto\Programs\ProntoOpen25.dll" as a New Component.
    • Both "ProntoOpen25.ProntoOpen" and "ProntoOpen25.PTransOpen25" should show up in the components list under the ProntoOpen application.
    • Contact AlphaTrust support if assistance is required with this operation.
14. Restart the services stopped in step 1 above.

Please login to download the Q100013 PRONTO™ Server Update.

See also: Q100003 - Determining which version and which updates you have installed for PRONTO™ Server.